Park calls temporarily and ensure they return if unanswered. This script places calls on hold to free up your extension. Then ensures the call is not...
Hands-free control with Poly headsets and enhanced conference management. The latest beta release of the 3CX Windows Softphone focuses on Poly API...
Deadlines, steps, and key benefits for V20 migration and what to do if you remain on V18. As discussed in our update from May, for those users not...
License change: Open AI voicemail transcription now included with PRO. In update 4 we enforced OpenAI as an enterprise feature having launched it in...
Holiday schedule and warm wishes from Team 3CX. As we wrap up 2024, the 3CX team is gearing up for some well-deserved rest to celebrate the holiday...
Manage your queue login status by dialing a dial code. This script allows agents to toggle their queue login status by dialing predefined codes....
Changes to standard reports coming in January 2025. In our previous blog post we focused on new features coming to the Enterprise edition and on the...
Simplify customer management and cut costs with multi-tenant. 3CX is offering Partners an exclusive opportunity to get started with multi-tenant at a...
Cost-effective call transcription powered by 3CX AI. Update 4 introduces groundbreaking 3CX AI, to make transcription more affordable. Unlike...
Automate holiday messaging and call routing with custom prompts for specific dates. This script lets you play a custom holiday message based on the...
