Route inbound calls dynamically based on Caller ID, DID and time of day. This script allows you to redirect inbound calls based on specific criteria...
Doogee Fire 6 Power: 30-second review Not to be confused with the baseline Doogee Fire 6, the Power model is more of a beast and, therefore,...
Few other business-oriented, customer-facing jobs are as high-volume and, at times, high-stress as contact centers. Customers from all over call or...
3CX in the spotlight with top YouTubers. Kicking off 2025, it’s the perfect time to look back at some of the highlights from last year. In 2024, we...
Best-in-class from over 100,000 products on SourceForge. Following the recent G2 wins, 3CX has now been awarded the Winter 2025 ‘Leader’ badge by...
In today’s fast-evolving digital landscape, artificial intelligence (AI) is no longer just a buzzword—it’s a critical driver of transformation...
It’s time to announce last quarter’s winners. With over 160,000 members in our international forum and 70,000 in the national forums, the 3CX...
Part of Beyond the Venue: Event Marketing Bootcamp Event marketing isn’t without its challenges. From dealing with low turnout to making your event...
AI call center software may still sound to some like something from science fiction, but it’s actually a vital part of business fact. If you’re...
Artificial intelligence is reshaping how businesses communicate, both internally and with customers. RingCentral’s latest research report,...
