Teams Rooms on Windows device management consolidation in the Teams Rooms Pro Management portal

To meet customers’ needs for a one-stop destination to configure, monitor, and manage Teams rooms devices, we will be transitioning all Teams Rooms on Windows devices, irrespective of their licenses, to the Teams Rooms Pro Management portal on May 1, 2025. This change delivers a unified device management and admin portal experience. Teams Rooms on Windows devices will no longer be available in Teams admin center (TAC)
after June 1, 2025.

As of May 1, 2025, all Teams Rooms on Windows devices with Standard or Basic licenses will be visible in the Teams Rooms Pro Management portal. Customers who have Teams Rooms Basic or Standard-licensed rooms and are currently using the TAC will now have device management functionalities within the Teams Rooms Pro Management portal and will retain access to a subset of features equivalent to those in the TAC. To take advantage of the full suite of device management and space analytics in the portal, a Teams Rooms Pro license is required.

For organizations who have never used the Teams Rooms Pro Management portal, those with Teams or Teams Device administrator roles will be able to access the Pro Management portal by that date via if URLs have been allowlisted per instructions at https://learn.microsoft.com/microsoftteams/rooms/enroll-a-device.

Please see these resources for more information:

• See Microsoft 365 Roadmap ID 482539
• Review MC1041960 post in the Microsoft 365 admin center for more details
• Learn more about Teams Rooms Pro Management in this video
• Find product documentation here: Microsoft Teams Rooms Pro management

Frequently asked questions

Q: Which Teams Rooms on Windows customers will be impacted?

A: This change impacts all Teams Rooms on Windows customers with commercial, GCC, and
GCC-H tenants. Those licensed with Standard and Basic will have the greatest impact. For those that have used only Teams admin center and are unfamiliar with the capabilities of Teams Rooms Pro Management, we encourage you to view the short videos on  Teams Rooms Pro Management – YouTube and product documentation on Microsoft Teams Rooms Pro management – Microsoft Teams | Microsoft Learn.

Q: I’ve never accessed the Pro Management Portal before; do I need to add any license to access it because of this change?

A: There is no need to purchase any additional license to access the Teams Rooms Pro Management portal. After May 1, 2025, the Pro Management portal can be accessed at after whitelisting the URLs provided at aka.ms/PMPenroll.

Customers who want the full multi-OS, multi-brand device health monitoring, management, and space analytics capabilities of Teams Rooms Pro Management, should license rooms for Teams Rooms Pro.

Q: Will Teams Rooms on Android devices transition from the Teams admin center to the Pro Management portal as well?

A: Our goal is to provide a one-stop admin portal for all Teams Rooms, whether they are on Windows or Android. Because capabilities can vary due to the operating system of the device, we are first focusing on transitioning device management on Windows-based devices.

Q: With the transition to manage Teams Rooms on Windows devices in the Pro Management portal, do we still manage Teams panels in the Teams admin center (TAC)?

A: Yes, for now, you will still need to use the Teams admin center to manage Teams panels.

Q: Teams Rooms Pro Management has been included in the cost of a Teams Rooms Pro license. Are you now providing that for free to customers who have only Basic or Standard rooms?

A: No. Basic and Standard Teams Rooms licensed customers have access to a sub-set of features that equate to what they had in the Teams admin center. They will not have all the device and updates management, or space analytics features that come with a Teams Rooms Pro license.

Q: Can an organization’s IT team override the change and keep using the Teams admin center?

A: No. This is a mandatory transition as the Teams admin center (TAC) agent running on the Teams Rooms on Windows device will be decommissioned.