187 reports and 67 badges for unified communications and collaboration success.

We’re proud to share our latest standings in the G2 Spring 2025 reports across multiple categories and regions. G2 has again recognized 3CX with several badges for continuing to provide reliable, high-quality communication solutions.

Highlights from G2 Spring 2025 Reports

VoIP

  • Enterprise Usability Index: Ranked #2 out of 16
  • Enterprise Results Index: Ranked #2 out of 14
  • Enterprise Implementation Index: Ranked #2 out of 15
  • Small-Business Usability Index: Climbed to #27 out of 55
  • Overall Grid® for VoIP: Ranked #31 out of 104

Live Chat

  • Small-Business Results Index: Ranked #6 out of 88
  • Usability Index (Overall): Ranked #11 out of 141
  • Europe Regional Grid®: Jumped to #12 out of 32

Call Center Infrastructure (CCI)

  • Mid-Market Implementation Index: Moved up to #10 out of 34
  • Implementation Index (Overall): Improved to #17 out of 56
  • Grid® for CCI: Ranked #49 out of 69

Video Conferencing

  • Small-Business Results Index: Ranked #14 out of 55
  • Europe Regional Grid®: Moved to #17 out of 47
  • Overall Grid®: Ranked #42 out of 313

UCaaS Platforms

  • Usability Index (All Segments): Consistently strong at #5 across Small-Business and Mid-Market
  • Results Index for Mid-Market: Ranked #4 out of 18
  • Implementation Index: Ranked #10 out of 26

What Our Customers Are Saying

Customer feedback confirms 3CX as a leading industry solution. No surprise that G2 continues to recognize it. This achievement wouldn’t have been possible without the support of our users. Thank you to everyone who shared their experience on G2 in 2025.

Want to share your experience? Head over to the 3CX profile on G2 and leave a review.

About G2

G2.com Inc, the largest software review website, is a source of peer-to-peer feedback for more than 5.5 million active users. Their reports are notorious for providing real-time summaries of customer word-of-mouth and helping buyers handpick the best software solutions.