All kinds of companies, large and small, have recently been discovering for themselves the benefits of using AI tools for business purposes. If you’re thinking about joining them, you’re in the right place.
In this blog, we’ll explore some of the best AI tools on the market at the moment. We’ll look at tools for a wide array of tasks, including content creation, business planning, project management, and more.
So, if you’re planning to join the AI revolution, this handy guide will be the perfect starting point.
What are AI tools?
The term “AI tools” describes any tool that uses artificial intelligence to help with everyday business tasks or processes.
As you’re probably already well aware, this definition encompasses a very broad range of software types, each designed to deliver specialist solutions to a range of challenges.
From AI legal tools to content generation platforms, there’s now a breathtaking array of useful AI tools for business available.
They each deploy their own unique mixture of techniques including machine learning, NLP, and generative AI, but they all have the same ultimate goal: To supercharge your business’s productivity.
How AI can help small businesses
One of the terrific things about the blossoming of the AI tool space is how accessible these solutions have become for smaller companies.
In the past, top-end technology was often something only the largest enterprises could afford. However, that’s no longer the case.
So, how can AI help small businesses? In all sorts of ways. Let’s take a look at just a few of them:
Time-saving
A big focus of AI tools is on automating tasks that could only previously have been done by a human.
In terms of AI tools for small businesses, this could mean anything from generative AI writing tools that create content for your website to AI software that streamlines your social media management.
The amount of time this can save you is phenomenal. Instead of having to spend hours keeping your site and social accounts updated manually, your staff are free to concentrate on more complex tasks.
More efficient use of resources
Another reason to choose AI tools for small business owners is efficiency. For instance, one aspect of operations that can be particularly challenging for smaller companies is delivering top-class customer support.
With a small team, it’s not always possible to provide the level of service you need to stay ahead of the competition.
Here comes call center AI to the rescue. It can help companies manage call volumes more efficiently, meaning you don’t need as many agents to provide the same level of service.
This is just one example of how AI can help you allocate resources more efficiently, but there are plenty more.
Improved decision-making
Yet another upside of AI tools for small business is they can collect and interpret large volumes of key business data.
Many such tools use iterative machine learning models that are trained on historical data, learn over time, and as a result are supremely good at predictive analysis.
What this means is that you can take advantage of AI tools for your business to make better data-driven decisions.
The tools provide you with a deep understanding of your business data that would take much longer to establish via traditional techniques.
Different AI tools for business: What can they help you with?
AI can streamline workflows and boost productivity in pretty much every area of business.
According to a survey commissioned by Forbes Advisor, around 46% of businesses use AI to craft internal correspondence. And the same study found that over half were already deploying it in their cybersecurity and fraud management processes.
But so far, businesses have really only explored the very tip of the AI iceberg. It’s rapidly becoming clear that there are so many applications for this fast-advancing technology that it’s difficult to predict what companies might be able to do with AI in twelve months’ time, let alone five years from now.
Indeed, some of the most useful AI tools for business are turning out to be ones that simplify day-to-day operational tasks like scheduling or business planning.
This may not be the first thing you think of when you hear the term “AI.” It certainly may strike some as a little more mundane than the visual wizardry you may be familiar with in the form of AI-generated fantasy art.
But in many ways, that’s AI’s biggest strength in the business context; its diverse practicality. Whether you’re using AI in customer service, project management, or collaboration processes, you’ll benefit from increased efficiency and enhanced productivity.
Below, we’ll take a look at some of the best AI tools for business available today in the following categories:
- AI chatbots
- AI tools for communication and collaboration
- Generative AI tools for content creation or improvement
- Video or image creation AI tools
- Voice or music generation AI tools
- AI tools for social media management
- Task or project management AI tools
- AI scheduling tools
- AI transcription tools and meeting assistants
- AI tools for research or business planning
AI chatbots
Chatbots have been around for a long time, but the traditional versions were fairly unsophisticated. They were simple programs that relied heavily on keywords and preset responses.
As a result, most people’s experience of using them wasn’t great. Far too often, frustrations would arise because the chatbot was unable to comprehend what, to the human user, seemed like a simple request. This is because that specific type of request hadn’t been anticipated by the chatbot programmer.
AI has changed all that. Chatbots based on AI technology use techniques like NLP and deep learning to better understand user intent and respond appropriately. The upshot is that interacting with them feels like having a much more natural conversation.
Here are some of the best AI chatbots on the market today:
1. ChatGPT
Let’s start with one of the most famous AI tools out there: ChatGPT. Launched in late 2022 by OpenAI, ChatGPT remains one of the most popular AI tools in regular use.
In August 2024, it claimed to have hit the impressive target of 200 million weekly active users.
In its current iteration, it’s powered by the GPT-4o and GPT o1 models, the latter of which features advanced reasoning for solving difficult problems.
With GPT-4o, you can not only set up chatbots to chat to customers, but also interact with tables and charts and conduct data analysis.
Pros:
- Can solve difficult problems
- Works in multiple languages
- Can analyze customer data and give personalized recommendations
Cons:
- May respond with hallucinations
- Accuracy of responses may vary
2. Claude
Claude was designed by Anthropic, a company founded in 2021 by former OpenAI executives Dario and Daniela Amodei. The original version was launched in 2023, but it wasn’t until the release of Claude 3.5 Sonnet in June 2024 that it became a serious competitor to ChatGPT.
One of the most useful features of Claude for businesses is that you can deploy a third-party app along with the Claude API to customize your own chat solutions.
And in general, Claude is a handy way of engaging customers thanks to its ability to provide personalized answers to customer questions fast.
Pros:
- Fast and accurate for simple tasks
- Allows long-form input
- Reliable output
Cons:
- More expensive than many competitors
- Responses about technical subjects aren’t very in-depth
3. Gemini
Famously not a company to miss out on a developing trend, Google was quick to throw its hat into the AI chatbot ring with Gemini, launched in December 2023.
Gemini mobile apps are available in over 150 countries while the web app is available in more than 230 countries and territories.
You can use Gemini as a basic chatbot to help deliver personalized customer interactions as well as improve your marketing material.
It sits within the Google Workspace ecosystem, so if you’re already on board with Google products, this might be a good one to try.
Pros:
- Integrates well with other Google Cloud apps
- Excellent visualizations
- User-friendly interface
Cons:
- Doesn’t include many extra features or templates
- Limited scalability due to the cost of its advanced computational requirements
AI tools for communication and collaboration
Excellent communication and effective collaboration are the twin engines of any successful business. So, it’s good to know that this is also an area where AI tools excel.
They can draw on your existing data and use machine learning algorithms to facilitate smoother interactions both within your teams and with customers.
1. RingCentral
RingCentral’s RingSense empowers teams to communicate and manage data in a number of different ways.
For instance, it can transcribe and summarize phone calls and video meetings automatically for later review.
You can also use it to automate tasks like CRM data entry and post-call feedback generation, freeing up your agents to focus on other tasks.
When your agents are mid-call, RingSense uses sentiment analysis to offer helpful suggestions for how to meet the caller’s needs more effectively.
And thanks to its ability to analyze customer and trend data in depth, it’s terrific at providing insights into what your customers and competitors are thinking.
It’s worth looking at the real-life experience of a company that switched to RingCentral’s AI-powered cloud communications platform.
The home medical equipment company MedCare, based in Pennsylvania, found that RingSense gave a huge boost to their sales team.
In fact, IT Manager Zac Shannon estimates that taking advantage of RingSense’s coaching and training capability saves the customer support team an average of five hours per person every week. Which is obviously great news for overall productivity.
Pros:
- Easy to set up and get started fast
- Comes with multiple integrations
- Top-end security features
Cons:
- Some features only available at higher tiers
2. Trello
Trello is a Kanban-based collaboration tool that allows your teams to track the progress of their projects and interact with one another to coordinate tasks.
It uses AI-powered features to let you summarize individual cards, break down tasks into individual components, and even generate ideas based on your chosen prompts. You can also set the AI to extract action items and create checklists.
Pros:
- Built-in spelling and grammar checker
- Atlassian Intelligence feature helps with content ideas
- User-friendly interface
Cons:
- AI can’t be used to automate Trello workflows
- Limited functionality
3. Slack
A familiar collaboration platform beloved of hybrid and remote teams, Slack could be considered the Discord of the corporate world.
The Slack AI feature is designed to help you navigate the main platform more easily. It can search all the messages in your selected channels and generate summaries to your specification.
What’s more, if you integrate Slack with RingCentral, you can also benefit from a whole host of additional features and capabilities.
Pros:
- Includes data protection tools like Slack EKM
- Easy and flexible navigation
- Convenient for large teams
Cons:
- Issues with performance
- Some users find using the tool overwhelming
Generative AI tools for content creation or improvement
Next, we come to generative AI tools for businesses looking to create or polish content. As is already well known, you can of course use chatbots like ChatGPT and Claude for this, as they’re good all-rounders that are set up to generate text, images, and more. In this section, though, we’ll focus on tools that specialize in written content.
1. Writer
Writer positions itself as a full-stack generative AI platform. It allows you to build custom AI apps for a variety of use cases, including answering questions based on company data and building digital assistants.
But one of its core focuses is on content generation and summarization. You can customize it to your own business processes and embed the AI output directly into your workflows.
Pros:
- Strong analytics options
- Good for keeping a consistent brand voice
- Excellent supplementary tool for writers
Cons:
- Takes time to set up properly
- Some users find it has a steep learning curve.
2. Grammarly
This well-known editing tool has embraced the AI revolution and integrated NLP technology into its platform.
Far from just being a glorified spellchecker, Grammarly now includes AI-driven features like offering constructive suggestions for how to fill in gaps in written text to make the meaning clearer.
It’s also a powerful tool for tasks like rewriting, summarizing, and tone adjustment.
Pros:
- Interface is simple to use
- Variety of customization options
- Business plan allows you to upload your own style guides
Cons:
- Plagiarism detector could be better
- Sometimes offers irrelevant suggestions
3. Jasper
Anyone looking for a content creation tool designed for marketers should check out Jasper. It lets you integrate AI-powered workflows directly into your existing tech stack, with an AI app library that includes more than 80 purpose-built marketing apps.
In addition, it comes with an AI toolkit that includes the Marketing Editor, which is a document editor with built-in marketing best practices, and Jasper Chat, a marketing-trained chat assistant.
Pros:
- Includes a variety of helpful templates
- Good for cross-team collaboration
- Creates consistent content
Cons:
- Pricier than some competitors
- Can take a while to get used to the platform
Video or image creation AI tools
Next, we’ll look at the cream of the crop of image and video generation tools.
There’s no doubt that there’s some residual skepticism out there about AI’s ability to generate cohesive images (call it the “too many fingers” effect), but the reality is that today’s image generation AIs are improving fast.
Already, there’s a lot you can do with these tools in the business context.
1. DALL-E 3
From the Open AI stable comes DALL-E 3, the sister product to ChatGPT that runs within the ChatGPT platform. This makes it the obvious choice if you’re already using ChatGPT for chat or written content creation.
You can deploy it for a broad range of tasks, including creating images from written prompts. It’s ideal for whipping up images for use in marketing campaigns, reports, training materials, or website content.
Pros:
- Accepts long-form prompts
- Produces engaging, eye-catching images
- Works well with ChatGPT
Cons:
- Not great at generating photorealistic images
- Only available through the premium ChatGPT Plus service
2. Runway
Runway is a video generation tool for web and iOS that you can control using a mixture of text and image prompts. In these, you include keywords such as “high angle” or “close up” to describe the shots you want.
You can also save custom instructions in bracket placeholders to save time if you expect to use them a lot.
It also includes useful features like the ability to add subtitles, remove backgrounds, or create super-slow-motion video.
All told, it’s a great tool for creating videos to your own specification that you can use in branding or marketing materials, although the results do tend to land on the dreamy side, so bear that in mind.
Pros:
- Includes automated texture creation tool
- Provides a wide range of models
- Good video-editing options
Cons:
- Quite a steep learning curve to get used to the prompt system
- Expensive
3. Descript
This is a neat little app that has an unusual control mechanism. Essentially, it’s a video-editing tool. Its unique twist, though, is that it allows you to edit video by editing the video transcript, which it then translates into edits on the video itself.
The big advantage here is that you obviously don’t need top-tier video-editing skills to use it; anyone can simply upload a video, get the tool to generate a transcript, and then get to work.
For that reason, it’s ideal for knocking videos into shape relatively quickly so you can then post them on your socials or website.
Pros:
- Easy to use for non-experts
- Intuitive interface
- Useful option to generate highlights or clips
Cons:
- Transcriptions aren’t always 100% accurate
- Frequent updates
Voice or music generation AI tools
No list of generation tools would be complete without a brief overview of audio-focused apps.
Here’s our pick of the crop of voice and music generation platforms:
1. ElevenLabs
ElevenLabs’ voice generator is capable of producing human-like speech in an impressive 32 languages. You can choose from thousands of voices in the Voice Library to create content that sounds like it was spoken by a real actor.
There’s also the Voice Design feature, which you can use to create new AI voices completely from scratch. For businesses, this is a great time and expense saver when they need to produce voiceovers for videos or create audio versions of their customer support chatbots.
Pros:
- Broad selection of preset voices
- Can be integrated into apps to boost accessibility for the visually impaired
- Low-latency text-to-speech API
Cons:
- No live customer support
- Sometimes has issues with pronunciation
2. Soundraw
If you’re after some background music for a video campaign, you might want to take a look at Soundraw. You select duration, tempo, and genre, then choose from a list of instruments you want included in the final track.
One of the unique selling points of Soundraw is that it employs in-house producers to create material to train the AI on, rather than training it on other artists’ music.
This means its output is genuinely royalty-free from nose to tail, which is a big plus if you’ve any concerns about the ethics of AI platforms that depend on the work of unaffiliated creators.
Pros:
- All output is royalty-free, so no legal complications
- Audio mixture function so you can edit levels
- Speedy track generation
Cons:
- Downloads not available on free plan
- Can be difficult to cancel the contract
3. Speechify
The big strength of Speechify is that it generates voice content which follows a convincing natural cadence. While other apps try to do the same, Speechify is the best of them all at making it happen.
Although it positions itself as an aid to reading out loud, its Speechify Studio feature is quite a sophisticated AI-powered tool.
You can even add your own voice to the platform, which means it’s ideal for generating commentary for things like presentations if, for some reason, you don’t want to do them live yourself.
Pros:
- Produces voice content with near-perfect natural cadence
- Available for web, iOS, and Android
- Includes celebrity voice options
Cons:
- Downloads not available on free plan
- Voices can sound robotic
AI tools for social media management
Having an extensive social media presence is a fundamental part of doing business these days, but there’s no doubt managing it well can be a time sink.
Between keeping to a consistent posting schedule and maintaining effective engagement with customers, there’s a lot to do.
These are some of the most useful AI tools that can help:
1. Vista Social
One of the biggest challenges about maintaining an active social media presence is that there are so many platforms to cover. And because they all have unique characteristics, you can’t simply copy and paste content from one to the other.
As well as providing you with basic social media management functions like post scheduling and review tracking, Vista Social comes with a number of advanced features powered by AI.
For instance, you can feed it a piece of content and ask it to generate text for different platforms. So, you might give it a long-form Facebook post and get it to clip it to make it more suitable for X (Twitter).
Pros:
- Includes analytics for each published post
- Smart publisher lets you automatically publish content from trending news
- Good collaboration functionality
Cons:
- No live chat customer support option
- Steep learning curve
2. Flick
Flick positions itself as an AI social media assistant, and it offers a range of tools to help you manage and implement your social strategy.
Its AI-powered tool Iris can assist your business with tasks such as designing graphics, planning posts, and writing captions.
Iris analyzes your existing social posts so that it can suggest content that’s consistent with your brand style.
Pros:
- Brand Hub feature stores your business info so Iris’ suggestions remain on-topic
- Good range of built-in graphic design tools
- Android and iOS apps available
Cons:
- Scheduling issues
- AI generation can be on the slow side
3. FeedHive
If your social strategy leans heavily on repurposing content, FeedHive should be your go-to. There’s an AI-powered content-recycling function that lets you take posts that already exist and reuse them in a new post on the channel of your choice.
In addition, there’s a performance prediction tool that shows you how well each post is expected to land so you can tweak it to make it better before you publish it.
Pros:
- Conditional posting option creates comments automatically on high-engagement posts
- Intuitive interface
- Comprehensive analytics suite
Cons:
- Could have more integrations
- Limited features
Task or project management AI tools
Anything you can do to streamline project management and make it more efficient will be a win for your business. And with the AI tools below, you’ll be able to do just that.
1. Asana
Asana is a well-known name in the project management space already, so it’s good to know it’s been improving its offering with AI features. You can use these to make each stage of your workflow more efficient.
For example, using AI-driven analytics, Asana can suggest optimized timelines as well as draft content and manage revisions. It’s also good at carrying out triage on incoming tasks to determine which should take priority.
Pros:
- AI adjusts suggestions to align with evolving business goals
- Allows you to manage complex workflows at scale
- AI Studio feature helps build smart workflows
Cons:
- Fairly steep learning curve
- Interface isn’t intuitive
2. ClickUp
This is a versatile tool that deploys AI to assist with task assignment, team updates, and workflow management.
You can use it to combine a variety of apps like Slack, Google Calendar, and Gmail within a single platform, which is handy for streamlining communication between teams.
Pros:
- Intuitive interface
- Good selection of collaboration tools
- Built-in time-tracking feature
Cons:
- No phone support
- Platform can be slow to load
3. BeeDone
If your team needs a little extra motivation to get through their to-do list, BeeDone could be just what you’re looking for.
It has a unique approach to project management that leverages gamification by awarding users with virtual rewards for completing each stage of their task. It comes with an AI assistant that offers extra guidance so you stay on track.
Pros:
- Fun to use
- Android and iOS apps available
- Intuitive interface that’s straightforward to navigate
Cons:
- Quirky approach might be too frivolous for some
- New users need time to figure out how to get the most out of the gamified features
AI scheduling tools
Efficient scheduling is crucial for keeping projects on track. While you can take a simple manual approach, it’s often best to use dedicated software like the following apps to make sure everything is well organized.
1. Clockwise
The strength of Clockwise primarily lies in its flexibility. It’s a highly customizable tool that helps you plan your workday while keeping your schedule synchronized with those of your co-workers.
Its AI calendar Prism can interact intelligently and shortcut manual and complex scheduling. It takes into account everyone’s preferences and priorities to suggest good times to hold or reschedule meetings and other events.
Pros:
- Automated timesheets for tracking tasks
- Generates weekly reports so you can monitor productivity
- Built-in integrations with Slack and Asana
Cons:
- Scheduling issues
- Calendar optimization isn’t great if other people aren’t using Clockwise too1
2. Scheduler AI
If you’re more comfortable using email to schedule meetings, take a look at Scheduler AI. Although it does have a web dashboard, in practice, most of the actual scheduling happens via email and messaging rather than on the dashboard itself.
To create a meeting, you write an email instructing the AI to find a spot for it and cc the Scheduler AI email address.
You can create different meeting types within the dashboard where you enter the typical duration and whether you’d prefer to block out extra time before and after the meeting.
Then you just need to mention the meeting type keyword in the email and the AI adapts automatically.
Pros:
- Straightforward interface that’s easy to use
- Integration with various channels including Salesforce, Slack, and Zoom
- Highly customizable for different types of meetings
Cons:
- Not much functionality on the dashboard itself
3. Reclaim AI
Taking a holistic approach to your calendar, Reclaim AI is a highly flexible tool that allows you to schedule what it calls “habits” as well as making space for work meetings and focus time.
There’s a range of work, personal, and family-related habit templates so you can schedule things like regular gym visits into your calendar.
Automated smart rescheduling takes the headache out of manually rearranging meetings due to time conflicts while the time-tracking feature gives you an overview of your productivity.
Pros:
- Comprehensive analytics suite
- Scheduling Links app helps you prioritize your time
- Automatically schedules buffer time after meetings
Cons:
- Dependent on Google Calendar
- Difficult to set up with Jira
AI transcription tools and meeting assistants
There’s a variety of tools on the market that harness the power of AI to create transcriptions of calls and meetings.
For example, the RingCentral platform has AI meeting recorder features built right in. In this section, though, we’ll focus on tools that specialize in this area.
1. Otter.ai
Otter.ai is an AI meeting assistant that provides live transcription of conversations.
It has multiple integrations with many of the most popular video-conferencing platforms. It lets users search transcripts for specific keywords so it’s simple to find crucial discussion points later.
Pros:
- Automatically generates meeting summaries
- Quick and easy sign-up process
- Intuitive user interface
Cons:
- Doesn’t have auto translation options
- Transcription accuracy could be better
2. Fireflies
With Fireflies, you can transcribe and summarize meetings, phone calls, or audio files that you upload directly to the platform.
Within ten minutes of a meeting ending, Fireflies generates a transcript and sends meeting recap emails to you.
In addition, you can set it to track speaker talk time and perform sentiment analysis, which can be useful for coaching purposes.
Pros:
- Good integration with collaboration apps including Slack and Asana
- Users can add comments, pins, and reactions to conversations
- Fireflies API available for developers
Cons:
- Can work out quite expensive for larger teams
- Summaries can be inaccurate2
3. Sembly AI
This versatile tool not only takes meeting notes and produces transcriptions, but also generates summaries of topics discussed. Its AI-driven analytics are highly useful for informing data-driven decision-making and effective task-tracking.
It can also distinguish between different speakers, meaning it attributes each individual’s comments to the right participant.
Pros:
- Multiple integrations with top video-conferencing tools like Zoom and Google Meet
- The AI Artifacts function automatically generates documents such as sales proposals based on meeting conversations
- AI Tasks feature produces task list based on meeting conversations
Cons:
- More expensive than many competitors
- Doesn’t always identify speakers correctly3
AI tools for research or business planning
Finally, let’s look at a few AI tools that can help you with your research or general business planning needs.
1. Bizplanr
Simply answer a few questions about your business, and Bizplanr’s AI will generate a basic business plan for you.
It has a library of templates that are categorized by business type that you can use as a basis for producing your own plan. You can tailor these, adding and removing sections to your specification.
Pros:
- What-if scenario planning feature
- Plans can be exported in PDF, Doc, or Excel format
- Includes a variety of strategic planning tools
Cons:
- Free version has very limited functionality
- Lacks detailed financial planning features.
2. 15MinutePlan.AI
With support for 12 languages including French and Arabic as well as US and UK English, 15MinutePlan.ai is one of the best-known AI-powered business plan generators.
You add details such as the name of your business, how many employees you have, and selected items of financial data. From this, the AI generates a business plan that you can then edit as you prefer using the “Talk to Plan” feature.
Pros:
- Can create a comprehensive plan is as little as 15 minutes
- No login required to create first draft
- Approved by the US Small Business Administration
Cons:
- Quite expensive compared to many competitors
- Inefficient refund process
3. Klue
This is a competitive intelligence tool that helps you conduct in-depth market research to assist with your business planning. Klue collects data from a wide variety of sources and uses AI to pin down relevant insights for your organization.
Klue also furnishes your sales teams with what it calls “battlecards”—suggestions for dealing with specific competitors and sales scenarios—to help them close more deals.
Pros:
- Insights feature is incredibly powerful
- Multiple integrations with popular tools like Salesforce and Slack
- Allows upload of your own internal content
Cons:
- Could use more customization options
- Interface can take a bit of time to get used to
Are AI tools right for your business?
It’s important to take a clear-eyed view of what AI can and can’t do for your business. It’s a tool like any other, which means it needs capable hands to guide it.
Whether you’re planning to use an AI virtual assistant for customer support purposes or deep-level AI analytics to power your market research, it’s crucial to be aware of the potential limitations of the technology.
Bear in mind that an AI tool is not like, say, a car. When you get into your car, you start the engine and it goes, just like that. Unless there’s something technically wrong with it, you can be confident you’ll get exactly the same result every time you start it up.
AI is different because it’s inherently unpredictable. You can see an obvious example of this when a tool like ChatGPT hallucinates—in other words, generates nonsense or makes up untrue “facts.”
The implications of this should be clear. While there’s no doubt AI tools can be extremely cost-effective and have the potential to send your company’s productivity into the stratosphere, there has to be effective oversight.
For that reason, you should always do a full cost-benefit analysis before implementing a new AI tool. Factor in the guardrails you’ll need to put in place to ensure it works as you want it to.
For instance, if you’re creating content with ChatGPT, include the cost of hiring an editor to check for hallucinations. How much time and money will it save you?
If the benefits turn out to be marginal, you may be better off going with a more traditional solution that doesn’t involve AI. On the other hand, if it’s clear that the new tool will result in big improvements, go right ahead and embrace it.
Best practices when using AI tools for business development
Assuming you do want to deploy AI tools for business growth, what steps should you follow to make sure everything goes as it should? Here are a few best practices to consider:
Get buy-in from your staff
Confidence is key. Dealing with any kind of change can be difficult, so you need to be sensitive to any concerns your employees might have about using AI tools for business ideas or processes.
Explain the benefits of the new tool clearly. Given that AI is still viewed with suspicion in some quarters, it’s vital you reassure your staff that AI technology is meant to help them, not replace them.
Train your teams
No matter how sophisticated or powerful the tool, it’s useless if the person working with it doesn’t know how to use it. That means training your staff properly on how to operate the new tool is essential.
Think long-term. Devoting time and resources at the beginning to make sure everyone is fully up to speed will pay dividends later on in terms of increased productivity.
Implement watertight oversight
As we’ve already mentioned, AI is not infallible, so you need to put safeguards in place to make sure it’s working as it should. For example, if you use an AI tool for business planning, you need someone to fact-check outputs before you make any business-critical decisions based on them.
Similarly, using AI tools for business strategy development can be a terrific way of generating new ideas, but you should always make sure that the results are fully aligned with your overall business objectives.
Conduct regular reviews
As with any new tool, it’s important to check in regularly to establish how well it’s working for your organization. You’ll probably find there are elements of the rollout that need some fine-tuning, especially at the beginning.
For instance, if you’re using AI tools for business productivity optimization, look at the data. Compare the actual results in terms of time and cost savings with your forecasts.
This will give you a good idea of which areas of the implementation are working well, as well as which ones could be improved.
Choose the best AI tools for business and get the jump on your rivals
With the right AI tools in place, you can take your business’s productivity to the next level and steal a march on the competition.
You can cut costs, streamline your workflows, and free your staff from menial tasks to empower them to do what they do best—delivering the excellent service your customers deserve.
If you’re in the market for the best AI tool for overall productivity, take a look at the RingCentral AI Assistant. It automatically takes notes in real time and organizes all the important call details, decisions, and action items for you to review afterward.
On top of that, it can craft personalized chat messages and SMS responses in a number of languages, taking the guesswork out of communication. You’ll also get live transcription and closed captions in real time for video meetings, so it’s a great tool for increasing engagement between teams as well.
Want to know more? Simply reach out to one of our experts today to find out what RingCentral can do for your business.
AI tools for business FAQs
How can AI be used in a business?
The range of applications for AI in business is hugely diverse. There are AI tools available for content creation, research and analytics, business planning, productivity optimization, scheduling and project management, and a whole host of other operational processes.
New tools appear all the time, so you’re bound to be able to find one that’s a perfect fit for your business needs.
What’s the best AI tool for business?
There’s no single universal answer to this question. It all depends on what your business goals are.
Large enterprises might benefit from deploying an AI-powered collaboration platform to streamline communication between teams.
But for a small business, that might constitute an unnecessary expense, and they’d be better off with a simple AI-powered scheduling solution.
That’s why, before you choose an AI tool for your business, you should first assess your needs carefully.
Can AI business tools replace workers?
No, AI will never fully replace the need for human insight. You should think of AI as a helping hand that empowers your staff to be more productive versions of themselves. It’s an assistant that enhances the human touch, not a substitute for it.
Footnotes
1 https://www.g2.com/products/clockwise-clockwise/reviews?utf8=%E2%9C%93&order=g2_default&filters%5Bsentiment_snippet%5D=755273
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Originally published Dec 10, 2024
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