Get AI Transcription Superpowers with Scribe for FreePBX

If you’re looking to level up your call analytics game, let me introduce you to your new AI best friend: Scribe for FreePBX.

This handy commercial module for FreePBX and PBXact acts like a personal assistant specializing in transcription services, making it easier than ever to extract insights from your audio files.

What’s Scribe Got for You?

• Speech-to-Text Transcription: Imagine never replaying a call or voicemail again! Scribe automatically transcribes all your recordings, giving you a written record of every interaction.
• Call Summarization: Time is money, folks! With Scribe, you get concise summaries from transcriptions, allowing you to quickly review key points without going back to lengthy recordings.
• AI-Driven Sentiment Analysis: Want to know how your customers really feel? Scribe’s here to help! It analyzes transcripts to assess customer sentiment, so you can enhance the experience and improve those interactions.

Why You’ll Love It:

• Effortless Integration: Scribe minimizes configuration hassles, allowing you to transcribe audio for individuals and groups without breaking a sweat.
• Cost Analysis Insights: Wondering about your transcription costs? Scribe analyzes the average and total duration of your audio files and voicemails from the last several months, helping you estimate expenses based on current usage.
• Accessibility on Demand: Scribe gives you easy access to all your transcripts whenever you need them. PBX administrators can enable or disable Scribe for voicemail transcription on an individual user basis, allowing tailored functionality.
  
• Voicemail-to-Email Enhancement: Automatically insert the text of the Scribe voicemail message analysis by including the special pattern {VM_PBX_SCRIBE} in your voicemail-to-email notifications via Voicemail Admin -> Settings -> Email Config -> Email Body.
• Data Security Compliance: With Scribe, your data security and privacy are guaranteed by TLS encryption. You can relax knowing your information is safe.

The new Scribe module reflects Sangoma’s dedication to innovation and efficiency. Our focus is on providing you with the tools necessary to enhance your communication strategies and increase productivity.

Ready to Dive In?

If you want to learn more about how this brand-new AI module can transform your workflow, you can:

• Join our upcoming Scribe webinar, including a practical demo where we’ll show you how to install and set up the Scribe AI module. Plus, be one of two lucky webinar attendees to WIN an exclusive 3-month Scribe trial license!
• Read more in the Scribe wiki documentation, or
• Contact our sales team

Of course, you can also grab Scribe from the Sangoma Portal right now! See how to buy on FreePBX/PBXact versions 15, 16 and 17.

We hope you enjoy using Scribe for FreePBX!