In an era where digital transformation in healthcare is accelerating, ensuring the highest levels of security and privacy has never been more critical. Data security and protection, including the requirement to adhere to stringent compliance are the foundation for safeguarding sensitive communication and information.
Here at Webex, we are committed to providing high level of security, compliance, privacy and data protection to every customer interaction across our entire platform and suite of services.
I am thrilled to share that Webex has been granted the Health Data Hosting (Hébergeurs de Données de Santé, HDS) certification, which is a mandatory requirement for any service provider hosting or processing health data in France. This certificate has been granted across the Webex Suite and Webex Contact Center.
What is HDS Certification
The Hébergeurs de Données de Santé (HDS) certification is required for entities such as cloud collaboration providers that host personal health data governed by French laws and collected for delivering preventive, diagnostic, and other health services.
Hosting of health data is regulated under French law by the French Public Health Code (Article L.1111-8), which stipulates that any healthcare organization—hospitals, pharmaceutical companies, laboratories—that handles personal medical data must use a service provider that is HDS-certified.
HDS certification requires that service providers implement measures that keep personal health data secure, confidential, and accessible by patients. These measures include strong authentication and authorization procedures, robust backup systems, and powerful encryption methods.
Webex Enterprise-grade Protection and Compliance
With our HDS certification, we now enable healthcare providers in France to use numerous Webex services to easily communicate with customers to discuss patient information, share medical documents, conduct telemedicine consultations, or medical training, with assurance that patient data remains secure, private and compliant.
At Cisco, we’re fully committed to empowering individuals and businesses to work securely and reliably. This is why millions of users worldwide trust Webex with all their collaboration and customer service needs. Whether you are a healthcare provider or a patient, Webex will help you seamlessly and securely connect, collaborate, and address your needs.
We’re excited to continue bringing new innovations that make Webex more seamless, compliant and secure. Click here to learn more about Webex and contact our Sales team to request a live demo or discuss your specific needs.
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